You may contact us at:
Email: contact@bbugmy.com (General Enquiries)
President: nelson@bbugmy.com
Editor : arishamblackberry@gmail.com (BlackBerry PowerFan)
For advertisement Opportunities/Package :
nelson@bbugmy.com or arishamblackberry@gmail.com
Loading ...
@LyzaAR #bbugmycontest #BBMusicMania tahniah!! Dpt dah tiket sepasang!! Sila DM nama,email n Mobile
tel : 0175698627
kt mne sy bole collect pass?
Please contact our admin
hello…boleh sy tahu mcm mane nk dptkan slip rebat komunikasi bellia?
sy dah reg semua tu..slpas reg tak print lg…now nk dptkan mcm mane ye slip tu?
tq
Bila akan tiba di Malaysia Blackberry z10 dan bagaimana hendak membuat tempahan dan dimana?
Majlis pelancaran Z10 ialah pada 20hb. Febuari, 2013. Di majlis tersebut tarikh Z10 dipasaran Malaysia akan diumumkan.
Hello. Nak tanya tentang BlackBerry Specialist kat Kota Kinabalu, Sabah . Ada contact number x ? THANKS !
BrightStar
KOTA KINABALU, SABAH
Unit No. 6-10-20,
10th Floor, Menara MAA, API-API Centre,
88000 Kota Kinabalu, Sabah
Mon-Fri (9:00am – 6.30pm)
Tel: (+6088) 237 268
Fax: (+6088) 237 268
hi bought a q10 2 days ago..the phone doesn’t wan to start up..it says brightpoint on the warranty card..please advice on where is your service centre…i live in subang jaya selangor..thank you
hi! Justin, make sure you press the power button until u see the red light on the front lamp. If it’s real issue, you may bring it to :
Brightpoint Petaling Jaya
No. 19-1 (PT705), PJS8/18, Dataran Mentari, Bandar Sunway Petaling Jaya, Selangor Darul Ehsan 46150 Malaysia
Tel: +603-56301392
Mon-Fri: 10am to 6:30pm
Brightpoint Kuala Lumpur
No:26GM, Jalan Perdana 4/3, Pandan Perdana, 55300, Cheras KL.
Tel/Fax : +603 92853216
Mon-Fri: 10am to 6:30pm
Hi, this is Wei Li from BrightPoint. We already changed our BlackBerry service centre. Can you change it in your website as well?
Selangor:
No 12E, Jalan Tandang, Section 51, 46050 Petaling Jaya, Selangor
Tel: 03-7781 4920
Fax: 03-7781 4917
Operation Hours: Monday to Friday / 10.00am to 6.30pm
(Closed on Saturday, Sunday and Public Holiday)
Hi! Wei Li,
We will verify and do the changes.
[…] Contact Us […]
Hi, I just wanted to share my experience. I bought a BlackBerry Q10 and the keypad have a problem. So, i went to “Ingram Mobile (BrightPoint) at No 12E, Jalan Tandang, Section 51, 46050 Petaling Jaya, Selangor”.
Upon hearing my problem, they requested me to send my device to:
BlackBerry Expert Center
IXSUN SDN BHD
Lot 1.01&1.02, 1st Floor,
Plaza Berjaya,
No.12 Jalan Imbi,
55100 Kuala Lumpur
Tel: 03-21417989
Operating Hours:
Monday – Friday: 10am – 7pm
saturday: 10am – 2pm
Sunday and Public Holiday: Close
So, i would suggest that if you go to Plaza Berjaya to claim your warranty.
Good luck!
Thank You!
I have brought bb z10 on early April 2013 and I have send it for rectify for twice already. Now after two weeks it back back to square one. No ring tone and cannot fully charge.
I demand for for new unit before it expire warranty.
Hi! Chong Chee Chiang, Please contact the distributor/Expert Centre for any warranty claim. However, you can try this :
1. plug headset and play music
2. while music is playing, unplug the headset. See whtr that helps if not,
3. find a straw and blow inside the headset hole.
Maxis is not selling blackberry anymore they said they dropped the brand any idea why???
How about Blackberry center,No19-1,Jalan PJS 8\18 Dataran Mentari,Bandar Sunway,46510 Petaling Jaya,still open?
My Q10 battery is very hot and the touch screen is not working. Brightpoint set
Can i bring it to Ixsun Sdn Bhd at Tropicana City Mall for warranty? i heard that maybe that place is only for Brightstar sets.
One more thing, i don’t think the reseller gave me a warranty card. I have the box and the original receipt only. Will that be a problem for warranty claims?
you can, however, if they didn’t support brightpoint units, chargers may apply. they can check the warranty using online system.
Hai,
Saya berminat untuk develop blackberry 10 apps..
Kalau ada training atau event ttg bb..saya berminat nk sertai.
BB pin : 25C06AC6
Hi my BBQ10 have a problem with the receiver speaker unit. . .it’s like the speaker seem to be torn and very irritating when someone call. . .I have went to all the Bright Point, it seem non to be exist. . .please advice where I can go to check my set. . .thanks
my camera cannot use,it said could not start the camera,close other applications and try opening the camera.I went the service centre,they say must install new camera,very costly. Please advice,urgent
Try wipe and reinstall OS…if problems still there check with BlackBerry Expert Centre about your warranty.
I bought Q5 on 18 April 2014..but the phone got problem on 20th April 2014 (2 days). The phone cannot turn up..red light keep on blinking..Hold the power on button but still cannot…Should I bring the phone to the shop to claim from them or to BB service centre???
I bought the phone from BB Dealler Low yat..
Thank you
try this :
1. charge the phone using USB-connected to laptop leave it for an hour
2. if red lights still blinking, time to claim your warranty.
3. depends on your warranty card..if you purchase brighstar/brightcorp device..you can claim ur warranty at any BlackBerry Centre
otherwise, if your device is AP set, claim it at your dealer. You still can bring your device to BlackBerry Centre but some charges may apply.
please advice my my dear friend..tq
I have Q10 and Z30, with same issue where I dial from contact search by name it goes to other contact. Example I dial Dennis but end up dial to someone else in the contact list.
Anyone can help?
hi
are uguys selling Z10 battery??
i would like to buy spare battery
if not… please advise where can i get the genuine/original battery
tq
get the battery bundle from us. check our ads
19 july 2014 i’ll buy my new BB Z3 at Top Mobile Phone Sales & Service,Kuantan Pahang.after next day 20 July 2014 i have a problem with slot or card sim.but responded i get from the shop want to carry back becouse the mobile phone cannot defect.after 1 week (26 july 2014) i’m carried my phone defect from card sim slot can’t read coverage signal.i’am get information my phone already deliver to service centre in KL.after now i don’t have any feedback about this case.i hope your cooperation and resposibility about this problem was solve becouse my phone buying have problem below 24 hour and carried 1 month.i hope you can help me solve this matter as soon as posible.all the document buying receipt and service job sheet have a keep with me..please please please help me.if you want detail i will scan and email all the document for your future action.tq n best regards
Hi! surhaidi,
have you called the service centre? Check the warranty card in your Z3 box, it should provide the number of service centre. If not, we believed your device is AP set which warranty covered by the shop. In any case, exercise your rights as customer, if the device is faulty and cannot be repaired, you should be getting a new device set.
our advice ;
1. Check with the warranty card
2. check with the shop that you buy the device
Can i get the phone no. Of service centre around kuala lumpur becouse the shop of buying not give any cooperation to me.only said waiting my device come back to kuantan..please bro..help me..i’m need to know details about my device
Tq..
check http://bbugmy.com/news/news-blackberry-expert-center-in-malaysia/ . You’ll need your device IMEI/PIN to check.
Hi, I’m Mohd Don. I’ve just joined in the group. Recently I tried to reach one of ur Expert centres ie ENTER TECHNOLOGY SDN BHD, Level 4, IT Plaza, 04-15, Skudai Parade, Jalan Skudai, 81300 Skudai, Johor, but was found to have been closed/ relocated, sic !. Can anyone enlighten me. I tried to get my BB Z10 repaired but couldn’t find anyone/ a place where I could get someone to look at it. Thanks.
Hi! Mohd Don,
Have you check our article on BlackBerry Expert Centre? /news/news-new-blackberry-expert-center-locations-in-malaysia/